Welcome to vinyl-cutting.co.nz. By accessing or purchasing from our website, you agree to the following terms and conditions:
- General Terms
- These Conditions of Use apply to all purchases made through vinyl-cutting.co.nz.
- We reserve the right to update or modify these terms at any time without prior notice. Continued use of this site constitutes your acceptance of any changes.
- Warranty Coverage
- All items purchased from vinyl-cutting.co.nz are supplied with a 12-month warranty, starting from the date of purchase.
- Exclusion: Print heads supplied with DTF printers are not covered under warranty.
- Warranties cover manufacturing defects and faults arising under normal usage conditions only.
- Warranty is not transferable and applies solely to the original purchaser.
- Support
- We provide 12 months of technical support for machinery purchased through vinyl-cutting.co.nz, beginning from the date of purchase.
- Support services cover assistance with product setup, troubleshooting, and guidance for standard usage.
- Limitations
- Warranties do not cover damage caused by misuse, neglect, improper installation, unauthorised repairs, or use of non-approved consumables.
- Consumables, accessories, and software are not covered under warranty unless expressly stated.
- Returns & Replacements
- Any claims for faulty products must be submitted within the warranty period and accompanied by proof of purchase.
- Returned items must be inspected by our team to determine eligibility for repair, replacement, or refund in accordance with New Zealand consumer law.
- Liability
- Vinyl-cutting.co.nz is not liable for indirect or consequential loss, including business interruption, data loss, or loss of profit resulting from the use or inability to use purchased products.
- Governing Law
- These terms are governed by and interpreted in accordance with the laws of New Zealand.
By purchasing from vinyl-cutting.co.nz, you acknowledge and agree to these Conditions of Use.